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  2. Ethics in business communication - Wikipedia

    en.wikipedia.org/wiki/Ethics_in_business...

    Ethics in business communication. Ethical issues of business communication is the way by which individuals or groups of people exchange information between them. From end-to-end the process, effective communicators try as clearly and accurately to pass on their ideas, intentions and, objectives to their receiver.

  3. Quality (business) - Wikipedia

    en.wikipedia.org/wiki/Quality_(business)

    In business, engineering, and manufacturing, quality – or high quality – has a pragmatic interpretation as the non-inferiority or superiority of something (goods or services); it is also defined as being suitable for the intended purpose (fitness for purpose) while satisfying customer expectations. Quality is a perceptual, conditional, and ...

  4. Communication ethics - Wikipedia

    en.wikipedia.org/wiki/Communication_ethics

    Communication ethics. Communication ethics is a sub-branch of moral philosophy concerning the understanding of manifestations of communicative interaction. [1] Every human interaction involves communication and ethics, whether implicitly or explicitly. Intentional and unintentional ethical dilemmas arise frequently in daily life.

  5. Business communication - Wikipedia

    en.wikipedia.org/wiki/Business_communication

    Business communication. Business communication is communication that is intended to help a business achieve a fundamental goal, through information sharing between employees as well as people outside the company. [1][2] It includes the process of creating, sharing, listening, and understanding messages between different groups of people through ...

  6. Communication - Wikipedia

    en.wikipedia.org/wiki/Communication

    This is an accepted version of this page This is the latest accepted revision, reviewed on 18 September 2024. Transmission of information For other uses, see Communication (disambiguation). There are many forms of communication, including human linguistic communication using sounds, sign language, and writing as well as animals exchanging information and attempts to communicate with ...

  7. Service quality - Wikipedia

    en.wikipedia.org/wiki/Service_quality

    Service quality. Service quality (SQ), in its contemporary conceptualisation, is a comparison of perceived expectations (E) of a service with perceived performance (P), giving rise to the equation SQ = P − E. [1] This conceptualistion of service quality has its origins in the expectancy-disconfirmation paradigm. [2]

  8. Workplace communication - Wikipedia

    en.wikipedia.org/wiki/Workplace_communication

    Workplace communication is the process of exchanging information and wisdom, both verbal and non-verbal between one person/group and another person/group within an organization. It includes e-mails, text messages, notes, calls, etc. [1] Effective communication is critical in getting the job done, as well as building a sense of trust and ...

  9. Superior-subordinate communication - Wikipedia

    en.wikipedia.org/wiki/Superior-subordinate...

    In an organization, communication occurs between members of different hierarchical positions. Superior-subordinate communication refers to the interactions between organizational leaders and their subordinates and how they work together to achieve personal and organizational goals [1] Satisfactory upward and downward communication is essential for a successful organization because it closes ...