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Thomas Gordon (March 11, 1918 – August 26, 2002) was an American clinical psychologist and colleague of Carl Rogers. He is widely recognized as a pioneer in teaching communication skills and conflict resolution methods to parents, teachers, leaders, women, youth and salespeople. The model he developed came to be known as the Gordon Model or ...
e. Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict in the workplace. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting. Properly managed conflict can improve group outcomes.
Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution.Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group (e.g., intentions; reasons for holding certain beliefs) and by engaging in collective ...
Conflict resolution skills and strategies. 1. Plan ahead. Sometimes you might want to address conflict right away, but it can be helpful to avoid these types of interactions in the heat of the ...
Nonviolent Communication (NVC) is an approach to enhanced communication, understanding, and connection based on the principles of nonviolence and humanistic psychology. It is not an attempt to end disagreements, but rather a way that aims to increase empathy and understanding to improve the overall quality of life.
Leigh Thompson is the J. Jay Gerber Professor of Dispute Resolution & Organizations in the Kellogg School of Management at Northwestern University. [ 1] She is the director of High Performance Negotiation Skills Executive program, [ 2] the Kellogg Leading High Impact Teams Executive program and the Kellogg Team and Group Research Center.
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