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Need Help? Visit the Walmart.com Help Center to find answers to common questions, use our online chat and more. You may also contact our customer service team at 1-800-925-6278 (1-800-WALMART). For Sam's Club support, please visit the SamsClub.com Help Center.
Concerns or questions related to customer product orders, billing inquiries, change of address, account inquiries or other concerns are best addressed by contacting Walmart.com Customer Service at 1 855-315-2743.
Use this comments section to discuss problems you have had with WalMart, or how they have handled your complaints. Initial complaints should be directed to WalMart directly . You can find contact details for WalMart above.
Choose the store that your feedback is for. If you can't find the store, you can search for it by zip code, address, or contact Customer Care using the Chat with us button. Select Submit feedback to submit the form.
Walmart provides a variety of resources for you to raise a question or concern. All reports to Ethics & Compliance are treated as confidentially as possible, and if you choose, you may report your concern anonymously to the extent allowed by law.
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Email, mail and calling via a toll-free phone number are ways in which customers can file complaints with Walmart. The company requires all complaints to be sent directly to corporate headquarters, as opposed to individual Walmart stores.
You can call Walmart’s Customer Service at 1-800-925-6278 from 8 am to 11 pm CST every day. Walmart Customer Service Desk in stores is usually open from 8 am to 10 pm. You can also use Live Chat to contact Walmart Customer Service or send an email. In addition, Walmart’s Customer Service uses Twitter and Facebook.
Minor complaints about merchandise, service, and product returns can usually be handled at the customer service desk at any Walmart service desk or online. More serious complaints, especially those involving ethical concerns should be directed to their corporate headquarters via an online complaint.
Hang tight - you're in the right place. Due to heavy site traffic, you've landed in our waiting room. This page will automatically update as soon as space permits. Thanks for your patience. All Departments. Store Directory.