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Politeness is the practical application of good manners or etiquette so as not to offend others and to put them at ease. It is a culturally defined phenomenon, and therefore what is considered polite in one culture can sometimes be quite rude or simply eccentric in another cultural context .
In the retail branch of commerce, the saying "the customer is always right" summarises the profit-orientation of good manners, between the buyer and the seller of goods and services: There are always two sides to the case, of course, and it is a credit to good manners that there is scarcely ever any friction in stores and shops of the first class.
The agreement maxim runs as follows: "Minimize the expression of disagreement between self and other; maximize the expression of agreement between self and other." It is in line with Brown and Levinson's positive politeness strategies of "seek agreement" and "avoid disagreement", to which they attach great importance. However, it is not being ...
Politeness – Practical application of good manners or etiquette so as not to offend others; Pride – Positive effect from the perceived value of a person; Reciprocity – Repayment in kind; Respect – Feeling of regard for someone or something; Reverence – Attitude of deep respect tinged with awe
Expectations regarding good manners differ from person to person and vary according to each situation. As the perception of behaviors and actions vary, intercultural competence is essential. However, a lack of knowledge about the customs and expectations of people in Australia and New Zealand can make even the best intentioned person seem ...
Early North American etiquette books claimed that the manners and customs of the "Best Society" could be imitated by all, [2] although some authors lamented that the lower classes, meaning those "whose experience in life has been a hardening process", in fact treated the rules of etiquette with "contempt and ... a sneer". [3]
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This page was last edited on 10 July 2015, at 19:28 (UTC).; Text is available under the Creative Commons Attribution-ShareAlike 4.0 License; additional terms may ...