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  2. Office administration - Wikipedia

    en.wikipedia.org/wiki/Office_administration

    An employee that undertakes these activities is commonly called an office administrator or office manager, and plays a key role in any organisations infrastructure, regardless of the scale. Many administrative positions require the candidate to have an advanced skill set in the software applications Microsoft Word , Excel and Access .

  3. Secretary - Wikipedia

    en.wikipedia.org/wiki/Secretary

    Katie Johnson, left, personal secretary to the president of the United States, with Barack Obama at the White House in 2009 [1] [2] [3]. A secretary, administrative assistant, executive assistant, personal secretary, [4] or other similar titles is an individual whose work consists of supporting management, including executives, using a variety of project management, program evaluation ...

  4. Administrative assistant - Wikipedia

    en.wikipedia.org/wiki/Administrative_Assistant

    Most administrative assistant duties revolve around managing and distributing information within an office. This generally includes answering phones, taking memos and maintaining files. Administrative assistants may also be in charge of sending and receiving correspondence, as well as greeting clients and customers. [3] Bookkeeping

  5. Receptionist - Wikipedia

    en.wikipedia.org/wiki/Receptionist

    White House receptionist William Simmons at his desk in 1946, conversing with a visitor. The business duties of a receptionist may include answering visitors' enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls on multi-line telephones or, earlier in the 20th century, a switchboard, setting ...

  6. Office management - Wikipedia

    en.wikipedia.org/wiki/Office_management

    Office management can be defined as “a distinct process of planning, organizing, staffing, directing, coordinating and controlling office in order to facilitate achievement of objectives of any business enterprise’ the definition shows managerial functions of an administrative manager.

  7. Knowledge, Skills, and Abilities - Wikipedia

    en.wikipedia.org/wiki/Knowledge,_Skills,_and...

    The Knowledge, Skills, and Abilities (KSA) framework, is a series of narrative statements that, along with résumés, determines who the best applicants are when several candidates qualify for a job. The knowledge, skills, and abilities (KSAs) necessary for the successful performance of a position are contained on each job vacancy announcement ...

  8. Competence (human resources) - Wikipedia

    en.wikipedia.org/wiki/Competence_(human_resources)

    Chan and her team (the University of Hong Kong) (2017, [6] 2019 [7]): Holistic competency is an umbrella term inclusive of different types of generic skills (e.g. critical thinking, problem-solving skills), positive values, and attitudes (e.g. resilience, appreciation for others) which are essential for students' life-long learning and whole ...

  9. Category : Office and administrative support occupations

    en.wikipedia.org/wiki/Category:Office_and...

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