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A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
Customer service may be provided in person (e.g. sales / service representative), or by automated means, [11] such as kiosks, websites, and apps. An advantage of automation is that it can provide service 24 hours a day which can complement face-to-face customer service. [12] There is also economic benefit to the firm.
A customer representative is an individual who has authority to represent a community that intends to purchase a product. The term is most often applied to a representative of a company, or proxy, who works closely with a producer or developer to clarify specifications for a product or service.
AT&T Mexico, S.A.U. (formerly known as Iusacell and Nextel Mexico), also known as AT&T Mexico Wireless and AT&T Mexico Mobility, is a Mexican mobile telephone operator and subsidiary of AT&T. AT&T Mexico is headquartered in Mexico City. Its mobile network is available in 90% of Mexico, serving 13% of the Mexican wireless market.
AT&T Mobility, LLC, also known as AT&T Wireless and marketed as simply AT&T, is an American telecommunications company. It is a wholly owned subsidiary of AT&T Inc. and provides wireless services in the United States. AT&T Mobility is the third largest wireless carrier in the United States, with 117.9 million subscribers as of December 31, 2024 ...
The AT&T Wireless brand was retired by Cingular on April 26, 2005, six months after the close of the merger. This was per a pre-spinoff agreement with AT&T Corp. that stated that if AT&T Wireless was to be bought by a competitor, the rights to the name AT&T Wireless and the use of the AT&T name in wireless phone service would revert to AT&T Corp.