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Customer delight means surprising a customer by exceeding their expectations and thus creating a positive emotional reaction. This emotional reaction leads to word of mouth . Customer delight directly affects the sales and profitability of a company, as it helps to distinguish the company and its products and services from the competition .
Instructions: Outline the step-by-step process of how you envision the contest unfolding, including any specific guidelines. Criteria: Explain what entries will be judged on, and how a winner will be selected. Optional: Additional Notes: If there are any further details you wish to include in your contest proposal, include them here.
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In the United States, a sweepstake is a type of contest where a prize or prizes may be awarded to a winner or winners. [1] Sweepstakes began as a form of lottery that were tied to products sold. [2] In response, the FCC and FTC refined U.S. broadcasting laws (creating the anti-lottery laws). [3]
Instructions: Outline the step-by-step process of how you envision the contest unfolding, including any specific guidelines. Criteria: Explain what entries will be judged on, and how a winner will be selected. Optional: Additional Notes: If there are any further details you wish to include in your contest proposal, include them here.
A sales contest is a motivational program in which rewards are offered to sales people based upon their sales and/or results. There are three types: [ 1 ] Direct competition — the sales people compete against each other and there is one winner
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The Kano model is a theory for product development and customer satisfaction developed in the 1980s by Noriaki Kano.This model provides a framework for understanding how different features of a product or service impact customer satisfaction, allowing organizations to prioritize development efforts effectively.