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  2. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Close Desktop Gold and relaunch • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold

  3. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Be aware, if the picture was sent in an unsupported file format, such as TIFF, you may not be able to view it. Ask the sender to resend the picture using JPG or GIF file format. Check the attachments. The image sent may have been sent as an attachment rather than an embedded image.

  4. Download, install, or uninstall AOL Desktop Gold

    help.aol.com/articles/aol-desktop-downloading...

    1. Search your inbox for the subject line 'Get Started with AOL Desktop Gold'. 2. Open the email. 3. Click Download AOL Desktop Gold or Update Now. 4. Navigate to your Downloads folder and click Save. 5. Follow the installation steps listed below.

  5. AOL Desktop Gold - AOL Help

    help.aol.com/products/new-aol-desktop

    AOL Desktop Gold combines all the things that you know and love about AOL, with the speed and reliability of the latest technology. AOL APP News / Email / Weather / Video

  6. Download attachments in AOL Mail

    help.aol.com/articles/download-attachments-in...

    Download all attachments in a single zip file, or download individual attachments. While this is often a seamless process, you should also be aware of how to troubleshoot common errors. Emails with attachments can be identified with Attachment icon in the message preview from the inbox.

  7. AOL Video - Troubleshooting - AOL Help

    help.aol.com/articles/aol-video-troubleshooting

    Other file types such as .mpg, .mpeg, and .avi cannot be added to the playlist. Additionally, the files must be provided by AOL. Files provided through other services cannot be added to the playlist. Clear your browser's cache. Whenever you visit websites, temporary internet files are stored on your computer to record your return visits.

  8. Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  9. AOL Mail - AOL Help

    help.aol.com/products/aol-webmail

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.