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• If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters • If you're using a mobile app or program that's setup to delete email from the server, you'll need to contact the manufacturer for help.
Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.
1. Click the Settings icon | select More Settings. 2. Click Filters. 3. Click Add new filters. 4. Enter the filter name, set the filter rules, and choose or create a folder for the emails. 5. Click Save.
Unfortunately, the ability to sort by "From," "Subject," or "Date" is no longer supported if you use the New/Old style of inbox. If you want to sort your messages this way, switch to the Unified Inbox style.
Quickly find related emails in specific categories, like Photos, Documents or Travel details by using the Views feature on the left hand side of your Inbox. Go to AOL mail. Click on Views. Click any Views category to browse for related emails to read, download, or forward. Contacts - See your contacts in a full pane.
Digital junk mail is just like the unwanted coupons, flyers and other stuff you get in your mailbox, except your spam folder is separate from your main email inbox — so if you never check it and ...
• New Mail Select the sound you want played when new email arrives. • Reading Select how you want your emails to be displayed in your inbox. • Today on AOL Select the box to show latest news, unread messages, and mail tips. • Sender Name Display Choose to display either the sender's name or email address.
Use the sorting feature regardless of the folder you are in to rearrange the emails and find the ones important, click on Sort on top right of your emails list and choose the option that best suits your need. • Date - Newest on top. • Date - Oldest on top. • Unread - Lists your unread emails on top. • Read - Lists your read emails on top.