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File transfer: the software allows the user to transfer files between the local and remote computers, from within the client software's user interface. Audio support: the remote control software transfers audio signals across the network and plays the audio through the speakers attached to the local computer. For example, music playback ...
One of the most used tools in remote support sessions are the ones that allow desktop sharing. [2] It is also possible to provide what is commonly called Unattended Support (the technician is granted total remote access to the client’s computer, even when he is not physically close to it).
Chrome Remote Desktop is a remote desktop software tool, developed by Google, that allows a user to remotely control another computer's desktop through a proprietary protocol also developed by Google, internally called Chromoting.
UltraVNC is notable as the base for free no-install remote help desk options including UltraVNC SC (Single Click) and PCHelpWare. These operate by generating pre-configured executables that can be downloaded and run on systems needing support; these applications then connect back to server software running on the system providing support.
TeamViewer is a remote access and remote control computer software, allowing maintenance of computers and other devices. [8] [9] It was first released in 2005, [10] and its functionality has expanded step by step. [11] TeamViewer is proprietary software that requires registration and is free of charge for non-commercial use. [12]
Assist by AOL simplifies technology for you. Our tech experts are available and prepared to assist with a wide range of technical problems, regardless of their size, on nearly all types of devices, including speeding up your slow computer, removing computer viruses, troubleshooting your printer, network or wireless connection, using your smartphone, smart TV, gaming systems and more.
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