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If you are - or want to be - a DHS partner, provider, contractor, or vendor, you can find the information and resources you need. Learn More About Providers.
Call the DHS Help Line at 1-800-843-6154; 1-866-324-5553 TTY. Available Monday - Friday, 8:30 AM - 4:30 PM. Closed State holidays. Follow the prompts for SNAP, Cash and Medical benefits to speak to a Customer Service Agent.
Use the IDHS Customer Help Line for questions about case status, benefits, services or eligibility. Staff are available 8:30 am - 5:00 pm, Monday through Friday, except State holidays.
Office Locator. For Cash, SNAP & Medical Assistance, please visit ABE.Illinois.gov, call 1-833-2-FIND-HELP (1-833-234-6343), or call your FCRC's Urgent Call Team. Search for a DHS Office or Service Provider by selecting your county, and, for Cook County, your ZIP Code: Select an Office Type: Select your County: and ZIP: Office Types.
The Illinois Department of Human Services was created in 1997 to provide our state's residents with streamlined access to integrated services, especially those who are striving for economic independence, and others who face multiple challenges to self-sufficiency.
Department of Human Services. Illinois created DHS in 1997, to provide our state's residents with streamlined access to integrated services, especially those who are striving to move from welfare to work and economic independence, and others who face multiple challenges to self-sufficiency.
Use the Application for Benefits Eligibility (ABE) to apply for SNAP, cash or medical assistance - online, anytime. Please visit the ABE Customer Support Center.
Illinois Department of Human Services (DHS) Customer Helpline. Find a local Family Community Resource Center (FCRC), report changes to your address, phone number, family size, or income, or if you have questions about or need help with a Medicaid application. Phone (toll-free): 1-800-843-6154.
The Illinois Department of Human Services (IDHS) is the department [1][2] of the Illinois state government responsible for providing a wide variety of safety net services to Illinois residents in poverty, who are facing other economic challenges, or who have any of a variety of disabilities.
Illinois Department of Human Services JB Pritzker, Governor · Dulce M. Quintero, Secretary Designate. IDHS Office Locator. IDHS Help Line 1-800-843-6154