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  2. Fix problems with the AOL app on iOS

    help.aol.com/articles/fix-problems-with-the-aol...

    Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.

  3. Fix sending and receiving issues with third-party email apps

    help.aol.com/articles/cant-send-or-receive-email...

    If your account is working on a web browser and you made sure you're using the right server settings, then update your email app to the newest version available. If you're still experiencing issues with your app, contact the manufacturer. Also, access your AOL Mail on a web browser. Keep in mind - For two-step verification, generate an app ...

  4. How do I take a screenshot? - AOL Help

    help.aol.com/articles/how-do-i-take-a-screenshot

    Most operating systems have a built in feature that allows you to take a picture of what is on your screen. If you're asked to provide a screenshot when contacting AOL about an issue, you can use these steps for the most common operating systems. If you're using a different device, contact the manufacturer of the device for specific steps.

  5. How do you screenshot on a Mac or on Windows? Here's ... - AOL

    www.aol.com/news/screenshot-heres-capture-them...

    How to screenshot on PC. If you're on Windows 7 or later, PCs get a snipping tool used to capture all or a portion of their screen. Steps may vary depending on which version of Windows you're running.

  6. Remote desktop software - Wikipedia

    en.wikipedia.org/wiki/Remote_desktop_software

    Remote control software combined with telephone communication can be nearly as helpful for novice computer-users as if the support staff were actually there. Remote desktop software can be used to access a remote computer: a physical personal computer to which a user does not have physical access, but that can be accessed or interacted with. [4]

  7. Screenshot - Wikipedia

    en.wikipedia.org/wiki/Screenshot

    Screenshot (also known as screen capture or screen grab) is a digital image that shows the contents of a computer display. A screenshot is created by the operating system or software running on the device powering the display.

  8. Troubleshooting - Wikipedia

    en.wikipedia.org/wiki/Troubleshooting

    Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system.It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again.

  9. 10 ways to take a screenshot on any Windows 10 device - AOL

    www.aol.com/news/screenshot-windows-10-computers...

    To take a screenshot on Windows 10, you can use the PrtScn button on your keyboard or tools like Snip & Sketch. If you want to take a screen recording, you can use the Game Bar by pressing Windows ...

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