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A call transfer is a telecommunications mechanism that enables a user to relocate an existing telephone call to another phone or attendant console, using a transfer button or a switchhook flash and dialing the required location. The transferred call is either announced or unannounced.
A voicemail system (also known as voice message or voice bank) is a computer-based system that allows callers to leave a recorded message when the recipient has been unable or unwilling to answer the phone. Calls may be diverted to voicemail manually or automatically.
Direct to Voicemail technology bypasses the traditional phone network to deposit the message directly into the server that hosts the voicemail. Typically, the process involves the use of VoIP (Voice over Internet Protocol) technology to transfer the message from the sender's server to the recipient's voicemail server without triggering a call ...
The one that stood out to me was that most customers are paying an extra $2 to $3 a bill to listen to voicemail. Thanks to the Free voicemail: How to avoid paying to check your cell phone messages
If a phone receiver is left off-hook, some phone systems may use an intercept message to inform callers to hang up their phone receivers. The most common message reads as follows: If you'd like to make a call, please hang up and try again. If you need help, hang up and then dial your operator. A formerly-used variation of this message was as ...
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This permits rich call-related services to be developed. Some of the first such services were call management related, call forwarding (busy and no answer), voice mail, call waiting, conference calling, calling name and number display, call screening, malicious caller identification, busy callback. [7]: Introduction xx
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