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"Lake Superior Software" was founded in 1982 in Duluth, Minnesota by Ken Carlson and Stephanie Petersen to develop and support physician billing and practice management software. [ 2 ] [ 3 ] [ 4 ] The company developed a national clientele, opened an office just outside Minneapolis in the mid-1980s, and changed its name to "LSS Data Systems."
Telecommunications billing is a significant component of any commercial communications service provider regardless specialization: telephone, mobile wireless communication, VoIP companies, mobile virtual network operators, internet service providers, transit traffic companies, cable television and satellite TV companies could not operate ...
CSG provides software and services for managing customer data, analyzing that data, billing, and customer service. For example, customer service representatives may use CSG systems to look up a consumer's records and add a new service, or business analysts may mine customer data for trends. [ 11 ]
Netcracker Technology Corporation, a wholly owned subsidiary of NEC Corporation, is an American-based multinational telecommunications technology company headquartered in Waltham, Massachusetts. The company specializes in software products and professional services for communications service providers (CSPs) and cable providers.
A market has emerged for outsourced billing providers who specialize in electronic billing processes and technology for companies that need to send bills directly to their customers. [4] Bank-aggregator – where a payment is made at an aggregator or consolidator site, usually from a consumer's bank's website.
Oracle RightNow is an American customer relationship management (CRM) software service for enterprise organizations which is part of Oracle Service. [1] It was originally developed by RightNow Technologies, Inc., which was acquired by Oracle Corporation in 2011 in a $1.8 billion deal.