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Receptionist. A receptionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. The title receptionist is attributed to the person who is employed by an organization to receive or greet any visitors, patients, or ...
When you're employed as a receptionist, you're the face of the company you're working for, and what you say and do creates the first impression many people will have when they make contact with your
Concierge. A hotel concierge. A concierge (French pronunciation: [kɔ̃sjɛʁʒ] ⓘ) is an employee of a multi-tenant building, such as a hotel or apartment building, who receives guests. The concept has been applied more generally to other hospitality settings and to personal concierges who manage the errands of private clients.
A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications or skills needed by the person in the job, information about the equipment, tools and work aids used, working conditions, physical demands, and a ...
A telephone switchboard is a device that allows telephone lines to be interconnected, enabling the routing of calls between different phones or phone networks. [17] The switchboard operator was a person who manually connected calls by plugging and unplugging cords on the switchboard.
The function of front office is to directly get in touch with customers, and is usually the first place that customers get to when they arrive to the company. The front office can discover more information about the customer by asking them questions, also helping the customers out. Staff working in the front office can also deal with simple ...