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Five whys. Five whys (or 5 whys) is an iterative interrogative technique used to explore the cause-and-effect relationships underlying a particular problem. [1] The primary goal of the technique is to determine the root cause of a defect or problem by repeating the question "why?"
Question answering. Question answering (QA) is a computer science discipline within the fields of information retrieval and natural language processing (NLP) that is concerned with building systems that automatically answer questions that are posed by humans in a natural language. [1]
GQM defines a measurement model on three levels: [7] 1. Conceptual level (Goal) A goal is defined for an object, for a variety of reasons, with respect to various models of quality, from various points of view and relative to a particular environment. 2. Operational level (Question)
Eight disciplines problem solving. Eight Disciplines Methodology (8D) is a method or model developed at Ford Motor Company used to approach and to resolve problems, typically employed by quality engineers or other professionals. Focused on product and process improvement, its purpose is to identify, correct, and eliminate recurring problems. [1]
Histogram. Pareto chart. Scatter diagram. Flow chart. Run chart. The seven basic tools of quality are a fixed set of visual exercises identified as being most helpful in troubleshooting issues related to quality. [1] They are called basic because they are suitable for people with little formal training in statistics and because they can be used ...
Software quality assurance analyst. A software quality assurance (QA) analyst, also referred to as a software quality analyst or simply a quality assurance (QA) analyst, is an individual who is responsible for applying the principles and practices of software quality assurance throughout the software development life cycle. [1]
Statistical process control (SPC) or statistical quality control (SQC) is the application of statistical methods to monitor and control the quality of a production process. This helps to ensure that the process operates efficiently, producing more specification-conforming products with less waste scrap. SPC can be applied to any process where ...
Analytical quality control. Analytical quality control (AQC) refers to all those processes and procedures designed to ensure that the results of laboratory analysis are consistent, comparable, accurate and within specified limits of precision. [1] Constituents submitted to the analytical laboratory must be accurately described to avoid faulty ...