Search results
Results From The WOW.Com Content Network
For example, if members of a family or a group that is traveling together are in different boarding groups, a gate agent can allow the customer in a later group to board with their companions.
Airlines typically have workarounds for that, and American noted Wednesday that customers traveling with a companion in an earlier group can simply have a gate agent “override the alert” to ...
American Airlines is testing a new system that will call out those “gate lice,” as some people love to call them, who crowd the boarding gate and jump in line before their boarding group.
American Airlines said that a gate agent politely lets the customer know they’re unable to accept the pass and asks the customer to rejoin the line when their boarding group is called. In some instances where a customer may be able to board out of order, like when traveling with a companion of higher status, the agent has a quick way to ...
In an apparent effort to reduce the headaches caused by airport line cutting, American has rolled out boarding technology that alerts gate agents with an audible sound if a passenger tries to scan a ticket ahead of their assigned group. This new software won't accept a boarding pass before the group it's assigned to is called, so customers who ...
American Airlines has announced it is expanding its new technology to control “gate lice” – keen passengers with an itch to line up at the gate before they are called to board a flight. More ...
American Airlines is testing a new technology at three airports across the country during the boarding process that aims to cut down on passengers who try to cut the line. The technology, which is ...
Various airlines, such as United, Continental, Delta, Northwest, and Southwest, have introduced priority boarding programs catering to specific customer groups. [1] As of October 2024, American Airlines was testing a program in several U.S. airports that alerts gate agents to passengers who attempt to board before their assigned boarding group ...