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  2. Performance improvement - Wikipedia

    en.wikipedia.org/wiki/Performance_improvement

    In organisational development, performance improvement is an organisational change in which the managers and governing body of an organisation put into place and manage a program which measures the current level of performance of the organisation.

  3. Adversity quotient - Wikipedia

    en.wikipedia.org/wiki/Adversity_quotient

    To quantify the adversity quotient, Stoltz developed an assessment method called the Adversity Response Profile (ARP). The AQ is one of the probable indicators of a person's success in life [ citation needed ] and is also primarily useful to predict attitude , mental stress, perseverance, longevity , learning , and response to changes in ...

  4. Organization development - Wikipedia

    en.wikipedia.org/wiki/Organization_development

    The change agent is a behavioral scientist who knows how to get people in an organization involved in solving their own problems. A change agent's main strength is a comprehensive knowledge of human behavior, supported by a number of intervention techniques (to be discussed later).

  5. Business performance management - Wikipedia

    en.wikipedia.org/wiki/Business_performance...

    Business performance management (BPM) (also known as corporate performance management (CPM) [2] enterprise performance management (EPM), [3] [4] organizational performance management, or performance management) is a management approach which encompasses a set of processes and analytical tools to ensure that an organization's activities and output are aligned with its goals.

  6. Continual improvement process - Wikipedia

    en.wikipedia.org/wiki/Continual_improvement_process

    A continual improvement process, also often called a continuous improvement process (abbreviated as CIP or CI), is an ongoing effort to improve products, services, or processes. [1] These efforts can seek " incremental " improvement over time or "breakthrough" improvement all at once. [ 2 ]

  7. Change management - Wikipedia

    en.wikipedia.org/wiki/Change_management

    The Change Management Foundation is shaped like a pyramid with project management managing technical aspects and people implementing change at the base and leadership setting the direction at the top. The Change Management Model consists of four stages: Determine Need for Change; Prepare & Plan for Change; Implement the Change; Sustain the Change

  8. Program management - Wikipedia

    en.wikipedia.org/wiki/Program_management

    Program changes and improvement go through a greater level of scrutiny compared to project management. Whereas a project might get approval for a change from its sponsor or director, a program level change would likely need executive approval. Quality assurance is pivotal to the success of each individual project and the success of the ...

  9. Critical success factor - Wikipedia

    en.wikipedia.org/wiki/Critical_success_factor

    Critical success factor (CSF) is a management term for an element necessary for an organization or project to achieve its mission. To achieve their goals they need to be aware of each key success factor (KSF) and the variations between the keys and the different roles key result area (KRA). [1] Main success keys.