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  2. Are companies sabotaging negative reviews of their products?

    www.aol.com/news/2008-07-07-are-companies...

    Amazon or many other online stores now routinely allow you not only to rate the products, but also the reviews of the products. "Was this review helpful to you?" Amazon asks. You give the review a ...

  3. Customer review - Wikipedia

    en.wikipedia.org/wiki/Customer_review

    A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well as or instead of ...

  4. Review bomb - Wikipedia

    en.wikipedia.org/wiki/Review_bomb

    A review bomb is an Internet phenomenon in which a large number of people or a few people with multiple accounts [1] post negative user reviews online in an attempt to harm the sales or popularity of a product, a service, or a business. [2]

  5. List of review-bombing incidents - Wikipedia

    en.wikipedia.org/wiki/List_of_review-bombing...

    These reviews cited the poor quality of the remaster, lacking some of the features that Blizzard had previously said would be in the game such as improved cutscenes and user interface, and that it felt like a half-finished product. [36] However, the review bomb was focused on additional issues beyond the game's quality.

  6. A first-time author has been dropped by her U.S. publisher and her agent after readers and fellow authors accused her of posting fake negative reviews to a popular book recommendation website.

  7. Customers extorting restaurants with negative reviews - AOL

    www.aol.com/2008/07/12/customers-extorting...

    It's commonplace for customers to ask for some kind of freebie if a meal is screwed up or if the service is poor at a restaurant and most places will happily oblige. It's another story entirely ...

  8. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    Best practices • Don't enable the "use less secure apps" feature. • Don't reply to any SMS request asking for a verification code. • Don't respond to unsolicited emails or requests to send money.

  9. ConsumerAffairs - Wikipedia

    en.wikipedia.org/wiki/ConsumerAffairs

    ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. [5] The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service.