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Scenario testing is a software testing activity that uses scenarios: hypothetical stories to help the tester work through a complex problem or test system. The ideal scenario test is a credible, complex, compelling or motivating story; the outcome of which is easy to evaluate. [ 1 ]
An incident is an event that could lead to the loss of, or disruption to, an organization's operations, services or functions. [2] Incident management (IcM) is a term describing the activities of an organization to identify, analyze, and correct hazards to prevent a future re-occurrence.
A ladder interview is an interviewing technique where a seemingly simple response to a question is pushed by the interviewer in order to find subconscious motives. [ 1 ] [ 2 ] [ 3 ] This method is popular for some businesses when conducting research to understand the product elements personal values for end user.
Project portfolio management (PPM) is the centralized management of the processes, methods, and technologies used by project managers and project management offices (PMOs) to analyze and collectively manage current or proposed projects based on numerous key characteristics.
Software testing can determine the correctness of software for specific scenarios but cannot determine correctness for all scenarios. [ 2 ] [ 3 ] It cannot find all bugs . Based on the criteria for measuring correctness from an oracle , software testing employs principles and mechanisms that might recognize a problem.
The MITS Altair 8800 was the first commonly known microprocessor-based system, followed closely by the Apple I and II. It is arguable that the microprocessor-based system did not make significant inroads into minicomputer use until 1979, when VisiCalc prompted record sales of the Apple II on which it ran. The IBM PC introduced in 1981 was more ...
US Navy Chief of Naval Operations (CNO) Adm. Gary Roughead (left) talks with project managers. A project manager is a professional in the field of project management.Project managers have the responsibility of the planning, procurement and execution of a project, in any undertaking that has a defined scope, defined start and a defined finish; regardless of industry.
Technical support is often subdivided into tiers, or levels, in order to better serve a business or customer base. The number of levels a business uses to organize their technical support group is dependent on the business's needs regarding their ability to sufficiently serve their customers or users.