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[31] [32] The strategy targeted companies that would increase customer density and expand Birch’s network near existing markets. [5] [33] Covista Communications was a facilities-based telecommunications service provider with business and residential customers in 48 states, [34] and large switching centers in Tennessee and New York. The ...
Customer dynamics is an emerging theory on customer-business relationships that describes the ongoing interchange of information and transactions between customers and organizations. These exchanges occur over a wide range of communication channels, such as phone, email, Web and text, including those outside of organizational control like ...
PCCI Group is a multinational business process outsourcing (BPO) company focused on providing an adaptable call-center service for any business operating within these areas of expertise: Travel and Hospitality; Telecommunications; Media and Entertainment; Banks, Fintech and Insurance; E-commerce; Healthcare; BPO and Government agencies ...