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  2. SAP CRM - Wikipedia

    en.wikipedia.org/wiki/SAP_CRM

    The SAP CRM applications were initially integrated on-premises customer relationship management software manufactured by SAP SE which targeted business software requirements for marketing, sales and service for midsize and large organizations in all industries and sectors. The first SAP CRM release 2.0 has been made generally available in ...

  3. SAP - Wikipedia

    en.wikipedia.org/wiki/SAP

    This permitted the use of a centralized data storage, improving the maintenance of data. From a technical point of view, therefore, a database was necessary. [22] In 1976 SAP GmbH Systeme, Anwendungen und Produkte in der Datenverarbeitung ("Systems, Applications, and Products in Data Processing") was founded as a sales and support subsidiary.

  4. List of SAP products - Wikipedia

    en.wikipedia.org/wiki/List_of_SAP_products

    These include in particular inspection, maintenance and actual repair. [3] SAP Production Planning (PP) SAP Product Lifecycle Costing (PLC) SAP Profitability and Cost Management (PCM) SAP Project System (PS) SAP Rapid Deployment Solutions (RDS) SAP Service and Asset Management; SAP Supply Network Collaboration (SNC) SAP Solutions for mobile ...

  5. SAP ERP - Wikipedia

    en.wikipedia.org/wiki/SAP_ERP

    SAP ERP is enterprise resource planning software developed by the German company SAP SE. SAP ERP incorporates the key business functions of an organization. The latest version of SAP ERP (V.6.0) was made available in 2006. The most recent SAP enhancement package 8 for SAP ERP 6.0 was released in 2016.

  6. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    This included embedding sales force automation or extended customer service (e.g. inquiry, activity management) as CRM features in their ERP. Customer relationship management was popularized in 1997 due to the work of Siebel, Gartner, and IBM. Between 1997 and 2000, leading CRM products were enriched with shipping and marketing capabilities. [13]

  7. SAP Solution Manager - Wikipedia

    en.wikipedia.org/wiki/SAP_Solution_Manager

    SAP Solution Manager is a central support and system management suite provided to SAP's customers as part of their license agreement. As an SAP system landscape may include a large number of installed SAP and non-SAP systems, SAP Solution Manager is intended to reduce and centralize the management of these systems as well as end-to-end business processes.

  8. Freshworks (FRSH) Q4 2024 Earnings Call Transcript - AOL

    www.aol.com/finance/freshworks-frsh-q4-2024...

    Our third imperative is accelerating growth for our customer experience solutions, including our customer service and sales and marketing products. Now I'll share exactly how our execution against ...

  9. SAP R/3 - Wikipedia

    en.wikipedia.org/wiki/SAP_R/3

    SAP R/3 is the former name of the enterprise resource planning software produced by the German corporation SAP AG (now SAP SE).It is an enterprise-wide information system designed to coordinate all the resources, information, and activities needed to complete business processes such as order fulfillment, billing, human resource management, and production planning.