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HCSC was formerly known as Hospital Service Corporation and changed its name to Health Care Service Corporation in 1975. The company was founded in 1936 and is based in Chicago, Illinois with a network of offices in the United States. Health Care Service Corporation is the licensee of the Blue Cross and Blue Shield Association for five states ...
Blue Cross Blue Shield Association, also known as BCBS, BCBSA, or The Blues, is a United States–based federation with 33 independent and locally operated BCBSA companies that provide health insurance to more than 115 million people in the U.S. as of 2022.
Service-based SLA: An agreement for all customers using the services being delivered by the service provider. For example: A mobile service provider offers a routine service to all the customers and offers certain maintenance as a part of an offer with the universal charging. An email system for the entire organization.
Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...
BlueCross was founded in 1945 when Roy McDonald saw the need to establish a payment system that would benefit Erlanger Hospital, now the Erlanger Health System. [2]On October 2, 2009, 57 computer hard drives were stolen from Blue Cross, some containing Social Security numbers, birth dates, addresses and medical information.
Best practices are used to achieve quality as an alternative to mandatory standards. Best practices can be based on self-assessment or benchmarking. [1] Best practice is a feature of accredited management standards such as ISO 9000 and ISO 14001. [2]
Barriers to the widespread adoption of effective data standards include: inconsistency in and poor understanding of the concepts and language used in clinical practice, for example compared to those in chemistry or accounting; rival systems of standards; the cost of implementation or change to better standards; avoidance of commercial competition.
A service provider (SP) is an organization that provides services, such as consulting, legal, real estate, communications, storage, and processing services, to other organizations. Although a service provider can be a sub-unit of the organization that it serves, it is usually a third-party or outsourced supplier.