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"If the question is simple and the customer calls to get the answer from a live agent, the agent should take a minute or two to show/teach the customer how to use the self-service chatbot for the ...
Contact AOL customer support. ... In addition to the support options listed above, paid members also have access to 24/7 phone support by calling 1-800-827-6364.
The preferred method of payment in a technical support scam is via gift cards. [41] Gift cards are favoured by scammers because they are readily available to buy and have less consumer protections in place that could allow the victim to reclaim their money back.
Crawler devices - A majority of fraudulent calls originate from Nigerian phone scammers, who claim $12.7 billion a year off phone scams. [23] Some callers have to make up to 1000 calls per day. To help with speeding things up, they will sometimes use crawler devices which is computerized to go through every area code calling each number.
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A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
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