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The Pakistan Citizen's Portal launched its web-based services and helpline on 28 September 2020. [ 6 ] [ 7 ] In October 2020, manual complaint lodging facility was provided at the dashboards of government offices for illiterate and physically challenged people.
The National Database & Registration Authority (NADRA) (Urdu: قومی مقتدرہِ اندراجات و معطیات) is an independent and autonomous agency under the control of the Interior Secretary of Pakistan that regulates Government Databases and statistically manages the sensitive registration database of all the National Citizens of Pakistan.
Pakistan Post (Urdu: پاکستان ڈاک) is a state enterprise which functions as Pakistan's primary and largest postal operator. [1] 49,502 employees through a vehicle fleet of 5,000 operate traditional "to the door" service from more than 13,419 post offices across the country, servicing over 50 million people.
The Pakistan Information Commission (PIC) operates as an independent and self-governing entity, established in accordance with Section 18 of the Right of Access to Information Act 2017. Its primary function is to create systems and processes that enable the citizens of Pakistan to exercise their constitutional entitlement to access information ...
Tracking packages with stationary bar code reader in a warehouse sorting operation. Package tracking or package logging is the process of localizing shipping containers, mail and parcel post at different points of time during sorting, warehousing, and package delivery to verify their provenance and to predict and aid delivery.
A complaint system (also known as a conflict management system, internal conflict management system, integrated conflict management system, [1] or dispute resolution system) is a set of procedures used in organizations to address complaints and resolve disputes.
Banking Mohtasib Pakistan: This institution focuses on addressing grievances related to banking services, ensuring fairness and transparency in the banking sector. Federal Insurance Ombudsman : Responsible for handling complaints and disputes concerning insurance services provided by federal entities, this ombudsman agency plays a vital role in ...
The Chairman, National Accountability Bureau is to be appointed by the Federal Government in case the post becomes vacant after consultation between the Leader of the House and the Leader of the Opposition in the National Assembly for a fixed three years term which is non-extendable. Below is the list of chairmen. [25]