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The BT Ultra Smart Hub appeared visually similar to the Smart Hub, but featured a G.fast capable modem and included a BS6312 socket which subscribers to BT Digital Voice can use to attach an analogue telephone. Digital Voice launched in January 2020 as the replacement for analogue voice service, which planned to be turned off by 2025.
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EE WiFi is a Wi-Fi hotspot service provided by BT Group for the UK. Its predecessor, BT Wi-fi was established following a rebranding of the former BT Openzone and BT Fon, bringing both of the services under one name until the Fon partnership ended. [1] It supports the BT Consumer division.
BT launched a new look Home Hub in October 2007 with an enhanced wireless footprint. [clarification needed] In July 2008 the Home Hub was relaunched with a new smaller design, Draft-N wireless, additional connections and a new user interface; unlike the previous replacement, the new Home Hub was given a .0 release, making it the Home Hub 2.0.
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The Customer Service System (CSS) of the BT Group (previously British Telecommunications) is the core operational support system for BT, bringing in 70% of income for the company (figures from 1997). BT rolled out CSS nationally in 1989 and provided an integrated system for telephony—order handling, repair handling and billing.
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