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Borrowers can find information about their current servicer by logging into their National Student Loan Data System (NSLDS) accounts. Additionally, they can contact the Federal Student Aid ...
Sign in. Mail. 24/7 Help. For premium support please call: 800-290-4726 more ways to reach us. ... Warren joined Sens. Bernie Sanders and Chuck Schumer in calling for an investigation into MOHELA, ...
By August 2022, MOHELA was responsible for overseeing some 6.7 million student borrower accounts on the DOE's behalf, along with around 330,000 private loan borrowers. [1] This increased to over 7.5 million borrowers by August 2023. [7] As of December 2022, MOHELA has a 1.01 star rating from the Better Business Bureau. [8]
A Mohela spokesperson told BI that the servicer "is surprised by FSA's sudden change in direction and communication" after the Education Department recently gave it new borrower accounts.
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