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  2. Better Business Bureau (BBB) complaints and accreditation ...

    www.aol.com/lifestyle/better-business-bureau-bbb...

    A BBB-accredited company agrees to abide by a set of accreditation standards BBB says are "attributes of a better business." These include honesty in advertising, transparency, and responsiveness ...

  3. Assistance for airline passengers with disabilities - Wikipedia

    en.wikipedia.org/wiki/Assistance_for_airline...

    The Air Carrier Access Act of 1986 prohibits commercial airlines from discriminating against passengers with disabilities. The act was passed by the U.S. Congress in direct response to a narrow interpretation of Section 504 of the Rehabilitation Act of 1973 by the U.S. Supreme Court in U.S. Department of Transportation (DOT) v.

  4. Better Business Bureau - Wikipedia

    en.wikipedia.org/wiki/Better_Business_Bureau

    The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.

  5. Airline complaints - Wikipedia

    en.wikipedia.org/wiki/Airline_complaints

    In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...

  6. American Airlines fined $50M over complaints of damaged ... - AOL

    www.aol.com/american-airlines-fined-50m-over...

    American Airlines was fined $50 million dollars by the U.S. Department of Transportation on Oct. 23 for mistreating passengers who use wheelchairs.

  7. Air Carrier Access Act - Wikipedia

    en.wikipedia.org/wiki/Air_Carrier_Access_Act

    The Air Carrier Access Act of 1986 (ACAA) is a federal law enacted by the 99th United States Congress on October 2, 1986. Its primary purpose is to prohibit commercial airlines from discriminating against passengers with disabilities.

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