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  2. Event management (ITIL) - Wikipedia

    en.wikipedia.org/wiki/Event_management_(ITIL)

    Event logging: regardless of the event type, a good practice should be to record the event and the actions taken. The event can be logged as an Event Record or it can be left as an entry in the system log of the device. Alert and human intervention: for events that requires human intervention, the event needs to be escalated.

  3. Security event management - Wikipedia

    en.wikipedia.org/wiki/Security_event_management

    The key feature of a Security Event Management tool is the ability to analyse the collected logs to highlight events or behaviors of interest, for example an Administrator or Super User logon, outside of normal business hours. This may include attaching contextual information, such as host information (value, owner, location, etc.), identity ...

  4. Information technology general controls - Wikipedia

    en.wikipedia.org/wiki/Information_technology...

    Information technology general controls (ITGC) are controls that apply to all systems, components, processes, and data for a given organization or information technology (IT) environment.

  5. ITIL security management - Wikipedia

    en.wikipedia.org/wiki/ITIL_security_management

    The operational level agreements for information security are set up and implemented based on the ITIL process. This requires cooperation with other ITIL processes. For example, if security management wishes to change the IT infrastructure in order to enhance security, these changes will be done through the change management process. Security ...

  6. HP Service Manager software - Wikipedia

    en.wikipedia.org/wiki/HP_Service_Manager_software

    Service Manager is an ITSM Tool using the ITIL framework providing a web interface for corporate changes, releases and interactions (request fulfillment) supported by a Service catalog and CMDB. For a summary of the functionality, screenshots, data sheets, white papers and more information refer to the sources listed above.

  7. Risk register - Wikipedia

    en.wikipedia.org/wiki/Risk_register

    A Risk register plots the impact of a given risk over of its probability. The presented example deals with some issues which can arise on a usual Saturday-night party.. A risk register is a document used as a risk management tool and to fulfill regulatory compliance acting as a repository [1] for all risks identified and includes additional information [1] about each risk, e.g., nature of the ...

  8. Common Log Format - Wikipedia

    en.wikipedia.org/wiki/Common_Log_Format

    For computer log management, the Common Log Format, [1] also known as the NCSA Common log format, [2] (after NCSA HTTPd) is a standardized text file format used by web servers when generating server log files. [3] Because the format is standardized, the files can be readily analyzed by a variety of web analysis programs, for example Webalizer ...

  9. Template:Refund log/doc - Wikipedia

    en.wikipedia.org/wiki/Template:Refund_log/doc

    This template can be used on personal CSD logs often created by the Twinkle feature to easily denote that the page is a blue link because it was refunded per the CSD: G13 guideline. {{Refund log}} Example: