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2. Troubleshoot a broadband internet connection - AOL Help

   help.aol.com/articles/troubleshooting-a...

   If you don't have another browser, download a supported one for free. 2. Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything is securely connected to the wall and device. 3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work ...

3. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...

4. Member Benefits within Assist by AOL - AOL Help

   help.aol.com/articles/assist-by-aol-faqs

   Assist by AOL simplifies technology for you. Our tech experts are available and prepared to assist with a wide range of technical problems, regardless of their size, on nearly all types of devices, including speeding up your slow computer, removing computer viruses, troubleshooting your printer, network or wireless connection, using your smartphone, smart TV, gaming systems and more.

5. Troubleshoot a dial-up connection - AOL Help

   help.aol.com/articles/troubleshooting-a-dial-up...

   Check your physical phone connection - A loose cable or cord can often be the cause of a connection problem. Unplug all phone devices in your home - Unplug all phone devices in your home, then reconnect just the modem. Try to connect online, and if it works, plug in each device one at a time until you find the one causing the problem.

6. AOL Dialer: Fix common problems - AOL Help

   help.aol.com/articles/aol-dialer-fix-common-problems

   5. Enter your area code. 6. Click Next. 7. Choose whether to dial 1 and/or 1 + Area Code. Note: Many areas now require 10 digit dialing, and in some cases 1 + Area Code may be required as well. Contact your local telephone company for more information. Select one or more access numbers near your area. 8. Click Next and try again.

7. AOL Dialer - AOL Help

   help.aol.com/products/aol-dialer

   Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. AOL Dialer If you connect to the internet using your phone line (dial-up), it's recommended you install AOL Dialer for an optimal browsing experience.