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  2. Crucial Conversations: Tools for Talking When Stakes Are High

    en.wikipedia.org/wiki/Crucial_Conversations:...

    Crucial Conversations: Tools for Talking When Stakes Are High was first published in 2002 by McGraw-Hill, with a second edition published in 2012, [1] and a third edition published in 2022. [2] A business self-help book written by the four co-founders of VitalSmarts, Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler, the book has ...

  3. Conversation - Wikipedia

    en.wikipedia.org/wiki/Conversation

    Arnold Lakhovsky, The Conversation (c. 1935) Conversation is interactive communication between two or more people. The development of conversational skills and etiquette is an important part of socialization. The development of conversational skills in a new language is a frequent focus of language teaching and learning.

  4. Fierce Conversations - Wikipedia

    en.wikipedia.org/wiki/Fierce_Conversations

    The introduction states that Fierce Conversations is a "guide to tackling your toughest challenges and enriching relationships with everyone important to your success and happiness through principles, tools, and assignments designed to direct you through your first fierce conversations with yourself on to the most challenging and important conversations facing you."

  5. Category:McGraw-Hill books - Wikipedia

    en.wikipedia.org/wiki/Category:McGraw-Hill_books

    Ryerson Press books (8 P) ... Crucial Conversations: Tools for Talking When Stakes Are High ... Schwartz's Principles of Surgery; Security Analysis (book) Shadowland ...

  6. Active listening - Wikipedia

    en.wikipedia.org/wiki/Active_listening

    Active listening is the practice of preparing to listen, observing what verbal and non-verbal messages are being sent, and then providing appropriate feedback for the sake of showing attentiveness to the message being presented.

  7. Interpersonal communication - Wikipedia

    en.wikipedia.org/wiki/Interpersonal_communication

    A crucial part of interpersonal communication is being able to talk and listen. Society expects men to communicate with a goal-oriented approach, which may negatively impact their effectiveness in active listening. At the same time, women are expected to be more supportive in their interactions.

  8. Bohm Dialogue - Wikipedia

    en.wikipedia.org/wiki/Bohm_Dialogue

    Bohm Dialogue (also known as Bohmian Dialogue or "Dialogue in the Spirit of David Bohm") is a freely flowing group conversation in which participants attempt to reach a common understanding, experiencing everyone's point of view fully, equally and nonjudgmentally. [1]

  9. Cooperative principle - Wikipedia

    en.wikipedia.org/wiki/Cooperative_principle

    They describe the rules followed by people in conversation. [2] Applying the Gricean maxims is a way to explain the link between utterances and what is understood from them. Though phrased as a prescriptive command, the principle is intended as a description of how people normally behave in conversation. Lesley Jeffries and Daniel McIntyre ...