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  2. Notice period - Wikipedia

    en.wikipedia.org/wiki/Notice_period

    In an employment contract, a notice period is a period between the receipt of the letter of dismissal and the end of the last working day. This time period does not have to be given to an employee by their employer before their employment ends. The term also refers to the period between a termination date or resignation date and the last ...

  3. Date rolling - Wikipedia

    en.wikipedia.org/wiki/Date_rolling

    Modified following business day: the payment date is rolled to the next business day unless doing so would cause the payment to be in the next calendar month, in which case the payment date is rolled to the previous business day. Many institutions have month-end accounting procedures that necessitate this. Previous business day: the payment ...

  4. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    For example, National Express in the UK has invited passengers to send text messages while riding the bus. This has been shown to be useful, as it allows companies to improve their customer service before the customer defects, thus making it far more likely that the customer will return next time.

  5. Client (business) - Wikipedia

    en.wikipedia.org/wiki/Client_(business)

    In business, commerce, and economics, a client is a person who receives advice or services from a professional, such as a lawyer or a health care provider. Clients differ from customers in that customers are thought of as "one-time buyers" while clients can be seen as "long-term recipients", [ 1 ] and customers buy goods as well as services.

  6. List of minimum annual leave by country - Wikipedia

    en.wikipedia.org/wiki/List_of_minimum_annual...

    An "effective day of work" day is that which is not a weekly rest day, a holiday and general holidays of the company. The working month is defined as: 26 effective working days or 191 working hours in the non agricultural sector or 208 in the agricultural sector. Employees are also entitled to 13 paid public holidays. [7] 15 13 25 Mozambique

  7. Service-level agreement - Wikipedia

    en.wikipedia.org/wiki/Service-level_agreement

    A corresponding SLO may be: the abandonment rate of all the calls over the last 30 days should be < 30%. ASA (Average Speed to Answer): Average time (usually in seconds) it takes for a call to be answered by the service desk. A corresponding SLO may be: the ASA of all the calls over the last 30 days should be < 20 seconds.

  8. ISO week date - Wikipedia

    en.wikipedia.org/wiki/ISO_week_date

    The last week of the ISO week-numbering year, i.e. W52 or W53, is the week before W01 of the next year. This week's properties are: It has the year's last Thursday in it. It is the last week with a majority (4 or more) of its days in December. Its middle day, Thursday, falls in the ending year. Its last day is the Sunday nearest to 31 December.

  9. Built to Last: Successful Habits of Visionary Companies

    en.wikipedia.org/wiki/Built_to_Last:_Successful...

    It finds similar faults with a swathe of business journalism. [5] Rosenzweig uses Built to Last as an example of the "Delusion of Rigorous Research". [6] He mentioned that the authors had deliberately implied that their research is backed by a huge quantity of data, but the problem is that most of this data are tainted by the Halo Effect.