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The master service agreement serves as a master contract governing the terms over potentially multiple SOWs. Sometimes it refers to scope of work. For instance, if a project is done on contract, the scope statement included as part of it can be used as the SOW since it also outlines the work of the project in clear and concise terms. [3]
A scope statement should be written before the statement of work and it should capture, in very broad terms, the product of the project (e.g., "developing a software-based system to capture and track orders for software"). A scope statement should also include the list of users using the product, as well as the features in the resulting product.
Once the terms have been approved, the members of the project team have a clear definition of the scope of the project. They will then be ready to progress with implementing the remaining project deliverables. This phrase "terms of reference" often refers to the task(s) assigned to a consultant or adviser.
This template shows project space pages to do with relevance and scope; mainly essays and policy pages.
A web service level agreement (WSLA) is a standard for service level agreement compliance monitoring of web services. It allows authors to specify the performance metrics associated with a web service application, desired performance targets, and actions that should be performed when performance is not met.
The following is an overview of the steps for using Solution Templates in SiteScope. SiteScope templates are included free with purchase of Sitescope; Enter the license into the SiteScope product using the General Preferences page. Open or create a monitor group into which you want to add the solution monitors; Select the applicable Solution ...
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