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At the time of the merger, T-Mobile had about 32 million subscribers, to which MetroPCS added around 9 million. [18] In 2012, there was a series of armed robberies in Metro stores which was attributed to low security measures. [19] In the same year, T-Mobile and Metro became some of the earliest companies to offer unlimited data plans. [20]
These charges accrue by the minute at a rate of up to $2.99 per hour, so if it’s larger than normal, it means you probably used more dial-up minutes than included in your monthly plan. • Premium Services - We list each Premium Service as a separate item on your bill. Your billing statement provides a detailed breakdown of the subscription ...
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
2. In the left navigation menu, click My Wallet | select View My Bill. - The Billing Statement page will appear. 3. From the dropdown menu, select the time period you want to view. Note - You can print your statement by clicking on the Print Statement button.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
The results combine data from customer service, voice quality, text messaging services, and data speeds. [187] On February 6, 2016, T-Mobile was awarded the JD Power Award for customer satisfaction in the full-service wireless category for the second year in a row. T-Mobile received the highest score ever in the wireless industry. [188]
As a bonus, you'll find a story further down, about how one customer's viral interaction with an AI customer service bot went hilariously off-script, prompting a delivery company to do damage control.
Mobile virtual network operators (MVNOs) in the United States lease wireless telephone and data service from the four major cellular carriers in the country—AT&T Mobility, Boost Mobile, T-Mobile US, and Verizon—and offer various levels of free and/or paid talk, text and data services to their customers.
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