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In the following years, J.D. Power and Associates became particularly known for its automotive customer satisfaction rankings, while continuing to work in other areas such as food and computers. The firm created the first Dealer Attitude Study in 1976 and the U.S. Automotive Customer Satisfaction Index in 1981. [15] [16]
The lenders ranking in the top five of the J.D. Power survey were: Prosperity Home Mortgage, with a score of 772. Movement Mortgage, 761. Bank of America, 760. Citi Mortgage, 759. AmeriSave ...
In 1972, the company first drew national attention when Julie P. Power, David Power's wife, discovered a design flaw in certain Mazda automobiles, which was then publicized by The Wall Street Journal. In the following years, J. D. Power and Associates became well known for its automotive customer satisfaction rankings. [4]
Insurance company ratings take into account a number of factors. Besides the finances, the general health and ethics of the company are also considered before rating the insurer. Some other ...
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J.D. Power & Associates 2013 released its North America Airline Satisfaction Study. US Airways (NYSE: LCC) was at the bottom of the list. United, of United Continental Holdings (NYSE: UAL) was ...
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