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  2. Participative decision-making in organizations - Wikipedia

    en.wikipedia.org/wiki/Participative_decision...

    Such power-sharing arrangements may entail various employee involvement schemes resulting in co-determination of working conditions, problem solving, and decision-making". [5] The primary aim of PDM is for the organization to benefit from the "perceived motivational effects of increased employee involvement" [6]

  3. Corrective and preventive action - Wikipedia

    en.wikipedia.org/wiki/Corrective_and_preventive...

    The problem or a non-conformance can be identified internally through staff suggestions, management reviews, document reviews or internal audits. External leads to finding the root cause of the problem can include Customer complaints and suggestions; customer rejections; non-conformities raised in customer or third-party audits; recommendations ...

  4. Situation, task, action, result - Wikipedia

    en.wikipedia.org/wiki/Situation,_task,_action...

    The situation, task, action, result (STAR) format is a technique [1] used by interviewers to gather all the relevant information about a specific capability that the job requires.

  5. Problem solving - Wikipedia

    en.wikipedia.org/wiki/Problem_solving

    The former is an example of simple problem solving (SPS) addressing one issue, whereas the latter is complex problem solving (CPS) with multiple interrelated obstacles. [1] Another classification of problem-solving tasks is into well-defined problems with specific obstacles and goals, and ill-defined problems in which the current situation is ...

  6. How to Hire for Soft Skills - AOL

    www.aol.com/hire-soft-skills-050000939.html

    “It’s important to make improving an employee’s soft skills an ongoing effort. The best results come from 360-degree feedback where your manager and peers evaluate you,” McDonald said.

  7. Performance appraisal - Wikipedia

    en.wikipedia.org/wiki/Performance_appraisal

    A performance appraisal, also referred to as a performance review, performance evaluation, [1] (career) development discussion, [2] or employee appraisal, sometimes shortened to "PA", [a] is a periodic and systematic process whereby the job performance of an employee is documented and evaluated. This is done after employees are trained about ...