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  2. Technical communication - Wikipedia

    en.wikipedia.org/wiki/Technical_communication

    Technical communicators generally tailor information to a specific audience, which may be subject matter experts, consumers, end-users, etc. Technical communicators often work collaboratively to create deliverables that include online help, user manuals, classroom training guides, computer-based training, white papers, government documents, industrial videos, reference cards, data sheets ...

  3. Technical writer - Wikipedia

    en.wikipedia.org/wiki/Technical_writer

    A technical writer may apply their skills in the production of non-technical content, for example, writing high-level consumer information. Usually, a technical writer is not a subject-matter expert (SME), but interviews SMEs and conducts the research necessary to write and compile technically accurate content. Technical writers complete both ...

  4. Knowledge, Skills, and Abilities - Wikipedia

    en.wikipedia.org/wiki/Knowledge,_Skills,_and...

    The Knowledge, Skills, and Abilities (KSA) framework, is a series of narrative statements that, along with résumés, determines who the best applicants are when several candidates qualify for a job. The knowledge, skills, and abilities (KSAs) necessary for the successful performance of a position are contained on each job vacancy announcement. [1]

  5. Technical writing - Wikipedia

    en.wikipedia.org/wiki/Technical_writing

    Technical writing is most commonly performed by a trained technical writer and the content they produce is the result of a well-defined process. Technical writers follow strict guidelines so the technical information they share appears in a single, popularly used and standardized format and style (e.g., DITA, markdown format, AP Stylebook, Chicago Manual of Style).

  6. Tacit knowledge - Wikipedia

    en.wikipedia.org/wiki/Tacit_knowledge

    Apprentices, for example, work with their mentors and learn craftsmanship not only through language but also by observation, imitation, and practice. The key to acquiring tacit knowledge is experience. Without some form of shared experience, it is extremely difficult for people to share each other's thinking processes. [9]

  7. Technician - Wikipedia

    en.wikipedia.org/wiki/Technician

    The term technician covers many different specialisations. These include: Work safety technician; Systems technician; Sciences technician; Data systems technician; Data processing technician

  8. Workplace communication - Wikipedia

    en.wikipedia.org/wiki/Workplace_communication

    It includes e-mails, text messages, notes, calls, etc. [1] Effective communication is critical in getting the job done, as well as building a sense of trust and increasing the productivity of employees. These may have different cultures and backgrounds, and can be used to different norms.

  9. Innovation leadership - Wikipedia

    en.wikipedia.org/wiki/Innovation_leadership

    The second level, Supervisory Encouragement, highlights the roles of supervisors and project managers in goal clarity, open interaction between supervisors and subordinates, and supervisory support of a team's work and ideas. This level of encouragement points to the concepts of transformational leadership and LMX that emphasise the importance ...