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Knowledge retention is part of knowledge management. It helps convert tacit form of knowledge into an explicit form. It is a complex process which aims to reduce the knowledge loss in the organization. [67] Knowledge retention is needed when expert knowledge workers leave the organization after a long career. [68]
A subset of information management software that emphasizes an approach to build knowledge out of information that is managed or contained is often called knowledge management software. KM software in most cases provides a means for individuals, small groups or mid-sized businesses to innovate, build new knowledge in the group, and/or improve ...
Knowledge-based decision making model [1] Knowledge-Based Decision-Making (KBDM) in management is a decision-making process [2] that uses predetermined criteria to measure and ensure the optimal outcome for a specific topic. KBDM is used to make decisions by establishing a thought process and reasoning behind a decision. [3]
Motivating co-workers to share their knowledge is called knowledge enabling. It leads to trust among individuals and encourages a more open and proactive relationship that grants the exchange of information easily. [3] Knowledge sharing is part of the three-phase knowledge management process which is a continuous process model. The three parts ...
Knowledge functions date from c. 450 BC, with the Library of Alexandria, [dubious – discuss] but their modern roots can be linked to the emergence of information management in the 1970s. [25] Knowledge processes (preserving, sharing, integration) are performed by professional groups, as part of a knowledge management program.
Development began in 1992 by the Consortium for Service Innovation, [1] a non-profit alliance of support organizations. Its premise is to capture, structure, and reuse technical support knowledge. Initially it was known as Solution-Centered Support, and was renamed to acknowledge the methodology as best practices in knowledge management.
In the 1970s Peter Drucker (1974) may have been the first to describe knowledge workers and knowledge work.. Knowledge is created and used by people. Strassman (1985) described the transformation of work in the electronic age from the standpoint of education and training for managers and employees, human aspects of the working environment, and issues of morale, motivation, privacy, and ...
A knowledge production mode is a term from the sociology of science which refers to the way (scientific) knowledge is produced. So far, three modes have been conceptualized. Mode 1 production of knowledge is knowledge production motivated by scientific knowledge alone (basic research) which is not primarily concerned by the applicability of its finding