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  2. 911 call takers in high demand across SWFL - AOL

    www.aol.com/news/911-call-takers-high-demand...

    There is a critical need across SWFL for more 911 call takers and dispatchers. Most agencies say they are critically low right now and hiring is proving difficult in a competitive market.

  3. Emergency medical dispatcher - Wikipedia

    en.wikipedia.org/wiki/Emergency_medical_dispatcher

    9-1-1 emergency dispatch center. An emergency medical dispatcher is a professional telecommunicator, tasked with the gathering of information related to medical emergencies, the provision of assistance and instructions by voice, prior to the arrival of emergency medical services (EMS), and the dispatching and support of EMS resources responding to an emergency call.

  4. 911 (emergency telephone number) - Wikipedia

    en.wikipedia.org/wiki/911_(emergency_telephone...

    The first use of a national emergency telephone number began in the United Kingdom in 1937 using the number 999, which continues to this day. [6] In the United States, the first 911 service was established by the Alabama Telephone Company and the first call was made in Haleyville, Alabama, in 1968 by Alabama Speaker of the House Rankin Fite and answered by U.S. Representative Tom Bevill.

  5. Vacancies at Santa Fe 911 call center still high, but ... - AOL

    www.aol.com/vacancies-santa-fe-911-call...

    Mar. 1—"Santa Fe Regional Emergency Communications Center, is this an emergency?" Greg Archuleta Lynch said, taking a call on his headset. "Take a couple of deep breaths for me," he told the ...

  6. Public safety answering point - Wikipedia

    en.wikipedia.org/wiki/Public_safety_answering_point

    Public-safety answering point in Kraków, Poland. A public-safety answering point (PSAP), sometimes called a public-safety access point, is a type of call center where the public's telephone calls for first responders (such as police, fire department, or emergency medical services/ambulance) are received and handled.

  7. Computer-aided dispatch - Wikipedia

    en.wikipedia.org/wiki/Computer-aided_dispatch

    CAD systems may be interconnected with automatic vehicle location systems, mobile data terminals, office telephones, and selective calling and push-to-talk ID.. Computer-assisted dispatch systems use one or more servers located in a central dispatch office, which communicate with computer terminals in a communications center or with mobile data terminals installed in vehicles.

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