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  2. Rapid problem resolution diagnosis - Wikipedia

    en.wikipedia.org/wiki/Rapid_problem_resolution...

    RPR has been fully aligned with ITIL v3 since RPR 2.01 was released in April 2008. RPR fits directly into the ITIL v3 problem management process as a sub-process. Some organisations handle ongoing recurring problems within incident management, and RPR also fits into the ITIL v3 incident management process as a sub-process.

  3. NEC Software Solutions - Wikipedia

    en.wikipedia.org/wiki/NEC_Software_Solutions

    NEC Software Solutions, formerly Northgate Public Services, is a provider of specialist software and outsourcing services for the public sector and is based in the United Kingdom. [ 1 ] [ 2 ] This followed its acquisition by NEC Corporation in January 2018.

  4. Requirements engineering tools - Wikipedia

    en.wikipedia.org/wiki/Requirements_engineering_tools

    Requirements engineering tools are usually software products to ease the requirements engineering (RE) processes and allow for more systematic and formalized handling of requirements, change management and traceability.

  5. Precisely (company) - Wikipedia

    en.wikipedia.org/wiki/Precisely_(company)

    Precisely Holdings, LLC, doing business as Precisely, is a software company specializing in data integrity tools, and also providing big data, high-speed sorting, ETL, data integration, data quality, data enrichment, and location intelligence offerings.

  6. Harman Connected Services - Wikipedia

    en.wikipedia.org/wiki/Harman_Connected_Services

    In 2011, Symphony Services acquired JPC Software, an Argentina entity that offers IT solutions, consulting and support services based in Buenos Aires. [9] In 2012, Symphony Services Corporation merged with Teleca, creating Symphony Teleca Corporation with a focus to help clients manage the global convergence of software, the cloud, and mobility ...

  7. Genesys (company) - Wikipedia

    en.wikipedia.org/wiki/Genesys_(company)

    The software is available over the cloud, or as on-premises software. The company's products include the following: Genesys Multicloud CX, formerly Genesys Engage and PureEngage, Genesys' multicloud call center software available on all three major public cloud platforms – AWS , Azure and Google Cloud , deployed either in a public or private ...

  8. HP IT Management Software - Wikipedia

    en.wikipedia.org/wiki/HP_IT_Management_Software

    According to ZDNet and IDC, HP is the world's sixth largest software company. [4] [5] HP IT Management Software was the largest category of software sold by the HP Software Division. The concept behind IT management software is that IT needs to support the business and be run as a business rather than a cost center.

  9. Ramco Systems - Wikipedia

    en.wikipedia.org/wiki/Ramco_Systems

    Ramco Systems Limited is an Indian multinational enterprise software product & platform provider. [4] Founded in 1997, it is a part of the Ramco Group, and is headquartered in Chennai , Tamil Nadu , India .