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The Lenovo IdeaCentre is a line of consumer-oriented desktop computers designed, developed and marketed by Lenovo. The first IdeaCentre desktop, the IdeaCentre K210, was announced by Lenovo on June 30, 2008 [ 1 ] as a consumer-focussed alternative to the business-oriented ThinkCentre and ThinkStation brandnames acquired from IBM .
There are some great things about this all-in-one and just a few things that need improvement. The hardware and design are great on this machine, Lenovo has been doing some very awesome things in that department. The display is a high point as well and even the price and value is right up there and competes with Apple’s iMac". [2]
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.