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If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get up and running again. 1. Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using.
7. The installation wizard will run. Follow the instructions presented on-screen. IMPORTANT: If you're still having problems, please minimize your AOL Desktop software and attempt the above steps using Internet Explorer, Chrome, or Firefox.
Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...
After Windows loads, launch the Dialer and try running setup again. Connect Error: No dial tone If you receive this message, it may be caused by a connection issue between the modem and wall jack, or the phone line itself.
Clear your browser's cache to reset your browser and wipe out all the little unwanted bits of info that have been stored, making it overall run better. Fix problems with missing emails When emails go missing in AOL Mail, it's often due to a few simple things; either the message is in the wrong folder, your third-party mail client's settings, or ...
Find help on using Windows 10 for all your favorite AOL sites and apps.
An active internet connection is required to be able to access all the best that America Online® offers. If you're using dial-up internet and can't connect, try the following troubleshooting steps: Check the dial tone - If you DO have one, it's likely the problem has something to do with your computer.
Running a scan while you're using your PC could affect its performance. This behavior is expected. McAfee changed the way scheduled scans start to stop your computer from starting a scan while you're actively using it.