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  2. High reliability organization - Wikipedia

    en.wikipedia.org/wiki/High_reliability_organization

    High reliability organization theory and HROs are often contrasted against Charles Perrow's Normal Accident Theory [5] (see Sagan [6] for a comparison of HRO and NAT). NAT represents Perrow's attempt to translate his understanding of the disaster at Three Mile Island nuclear facility into a more general formulation of accidents and disasters.

  3. Karl E. Weick - Wikipedia

    en.wikipedia.org/wiki/Karl_E._Weick

    The term high reliability organization (HRO) is an emergent property described by Weick (and Karlene Roberts at UC-Berkeley). Highly mindful organizations characteristically exhibit: a) Preoccupation with failure, b) Reluctance to simplify c) Sensitivity to operations, d) Commitment to Resilience, and e) Deference to Expertise.

  4. Reliability engineering - Wikipedia

    en.wikipedia.org/wiki/Reliability_engineering

    Reliability engineering is a sub-discipline of systems engineering that emphasizes the ability of equipment to function without failure. Reliability is defined as the probability that a product, system, or service will perform its intended function adequately for a specified period of time, OR will operate in a defined environment without failure. [1]

  5. Quality management - Wikipedia

    en.wikipedia.org/wiki/Quality_management

    Quality Management Software is a category of technologies used by organizations to manage the delivery of high-quality products. Solutions range in functionality, however, with the use of automation capabilities they typically have components for managing internal and external risk, compliance, and the quality of processes and products.

  6. Organizational architecture - Wikipedia

    en.wikipedia.org/wiki/Organizational_architecture

    Although the process of organization design isn't necessarily linear, a five milestone process has been created to organize the approach. [3] The five milestone design process is as follows: [3] Business case and discovery. Goal: Build a business case for the change; compare the current state to future state and implications that would be involved.

  7. Operational excellence - Wikipedia

    en.wikipedia.org/wiki/Operational_excellence

    The guiding principles consist of integrity, a questioning attitude, level of knowledge, team backup, and formality. These principles define the expected behaviors of employees and explain how they contribute to achieving the goals and objectives of the organization. The core components of the Juran Model for operational excellence are as follows:

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    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  9. Committee of Sponsoring Organizations of the Treadway ...

    en.wikipedia.org/wiki/Committee_of_Sponsoring...

    In 2001, COSO initiated a project and hired PricewaterhouseCoopers to develop a framework that administrations could easily use to evaluate and improve the business risk management of their organizations. High-profile commercial scandals and failures (e.g., Enron, Tyco International, Adelphia, Peregrine Systems and WorldCom) prompted calls to ...