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The SAP CRM applications were initially integrated on-premises customer relationship management software manufactured by SAP SE which targeted business software requirements for marketing, sales and service for midsize and large organizations in all industries and sectors. The first SAP CRM release 2.0 has been made generally available in ...
SAP Exchange Infrastructure (XI) (From release 7.0 onwards, SAP XI has been renamed as SAP Process Integration (SAP PI)) SAP Extended Warehouse Management (EWM) SAP FICO; SAP BPC (Business Planning and Consolidation, formerly OutlookSoft) SAP GRC (Governance, Risk and Compliance) SAP EHSM (Environment Health & Safety Management)
Business solutions and applications framework from the Apache Software Foundation: Worldwide: 2022-09 (18.12.06) Compiere: Java: GPL/Commercial: An ERP and CRM for the Small and Medium-sized Enterprise (SME) in distribution, retail, service and manufacturing. Acquired by Consona Corporation in June 2010: United States: 2010 (3.3.0) Dolibarr
Salesbox CRM 2019 2019 SaaS: JS, React: yes Web, iOS, Android: PostgreSQL: 2014 Salesforce.com: Marc Benioff Winter '21 June 2019 Proprietary: APEX (Proprietary Language Java-like) yes Cloud Computing: Proprietary 1999 SAP CRM: SAP SE: 7.0 EHP4 SP11 2018 Proprietary: ABAP yes Windows, Linux, Unix SAP HANA, MS SQL, Oracle 2000 SAP Cloud for ...
Embedded customer relationship management software is built-in to an ERP software and can usually not be used as stand-alone CRM software like Salesforce.com. It has the following characteristics: functionalities in marketing, sales and service are integral part of the order-to-cash process within an ERP solution
This category is for individual applications and general terms related to CRM. For companies developing CRM applications, see Category:Customer relationship management software companies . Subcategories
The market for mobile CRM applications is currently seeing record growth as new products and services around mobile CRM are being developed. The benefits of mobile CRM application have been demonstrated in a paper by Grandhi & Chugh (2012) through the case of Dow Corning and DirecTV where the introduction of SAP CRM system helped to improve their customer relations. [1]
SAP came to dominate the large business applications market. [2] The newest version of the product is SAP ECC 6.0 Enhancement Pack 8. SAP ECC is the core component within the SAP's Business Suite (a collection of applications including SAP CRM, SAP SCM and others, alongside the ECC component). SAP ECC contains different, but integrated ...