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1. Mouse over the folder you want to add a subfolder to. 2. Click the Folder Options icon . 3. Select Create subfolder. 4. Enter a new subfolder name. 5. Click the Save icon.
Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.
If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it. Update your password
Never worry about getting overwhelmed with old or unwanted emails. AOL Mail lets you easily delete unwanted messages. If any of your emails have been permanently deleted or have gone missing in the last 7 days, give us a call and we' ll do everything we can to try to recover your lost messages. Delete a single email
Create filters to make sure your incoming emails go where you want them to. Once you've created a filter, you'll be able to edit or delete it from the same screen. Filters can be deleted by clicking the X next to "Edit." Create a filter. 1. Click Create filter. 2. Enter the parameters of your filter. 3. Click Save. Edit a filter. 1. Mouse over ...
LOCATION: The folder where you want to place your new Favorite. You can leave this field blank to add to your general Favorites list, select an existing AOL Favorites folder, or create a new folder by entering a new folder name in the Create a Folder field and clicking Add. Once the form is complete, click Add Favorite. A dialogue box will pop ...
(Note: If you use an app password for Outlook, you may need to create a new app password. See the info below.) Check the status. When it says "Completed," click Close. If you need to remove and re-add your AOL account, please view the Outlook for Windows video above. Steps to remove and re-add your AOL Mail account begin at 1:28.
If your contacts are getting emails you didn't send, your sent folder is full of messages you didn't send, or you're missing folders, it could be a sign that your account has been compromised or hacked. If you notice these signs, you may also end up having problems with sending or composing mail.