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  2. Punjab State Consumer Disputes Redressal Commission

    en.wikipedia.org/wiki/Punjab_State_Consumer...

    The Punjab State Consumer Disputes Redressal Commission is an autonomous, statutory and constitutional institution formed as a quasi-judicial body in Punjab under Section 24-B of the Consumer Protection Act, 1986 to protect the rights of consumers. It is a system of alternate dispute resolution between conflicting parties during the process of ...

  3. State Consumer Disputes Redressal Commission - Wikipedia

    en.wikipedia.org/wiki/State_Consumer_Disputes...

    A State Consumer Disputes Redressal Commission is an Indian autonomous, statutory and constitutional institution formed as a quasi judicial body at the state and union territory level under Section 2(44) of the Consumer Protection Act, 2019 to protect the rights of consumers.

  4. Grievance redressal - Wikipedia

    en.wikipedia.org/wiki/Grievance_Redressal

    Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.

  5. E-Daakhil - Wikipedia

    en.wikipedia.org/wiki/E-Daakhil

    E-Daakhil is an online portal launched on 7 September 2020 by The National Consumer Disputes Redressal Commission (NCDRC) for online and offline filing of complaints by aggrieved consumers and also facilitates of digital payments related to it. [1] The portal is available in Consumer Redressal Commissions of various states of India. [2] [3] [4] [5]

  6. Centralized Public Grievance Redress and Monitoring System

    en.wikipedia.org/wiki/Centralized_Public...

    Centralised Public Grievance Redress and Monitoring System (Hindi: केंद्रीकृत लोक शिकायत निवारण और निगरानी प्रणाली; abbreviated as CPGRAMS) is a centralised system that allows anyone to file complaints against any department of the Central or State Government of India. it is one of the flagship initiatives for ...

  7. Services under Right to Service Act Punjab - Wikipedia

    en.wikipedia.org/wiki/Services_under_Right_to...

    Consumer Grievances Redressal Forum 179.b Power/Electricity: Restoration of Supply Not later than 6.00 P.m. JE / Incharge of area Consumer Disputes Settlement Committee Consumer Grievances Redressal Forum 180 Power/Electricity: Voltage fluctuations : No expansion/ enhancement of network involved Within 2 days JE / Incharge of area Consumer Disputes

  8. List of agencies of the government of India - Wikipedia

    en.wikipedia.org/wiki/List_of_agencies_of_the...

    The Department of Administrative Reforms and Public Grievances is to facilitate the pursuit of excellence in governance through the promotion of: Improvements in Government structures and processes; Citizen-friendly initiatives including redressal of public grievances; Documentation, incubation and dissemination of best practices

  9. E-governance in Punjab - Wikipedia

    en.wikipedia.org/wiki/E-governance_in_Punjab

    ETTSA (Excise and Taxation Technical Services Agency) government of Punjab is an autonomous body working primarily towards computerisation and automation of the Excise and Taxation Department of the Punjab State Government. [3] ETTSA works at 99 locations spanning the length and breadth of Punjab.