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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  3. Preventing this insidious email forwarding scam that will ...

    www.aol.com/preventing-insidious-email...

    Email rule creation: Once inside the account, scammers can create rules in email clients like Outlook that redirect or hide specific emails. This means that any communication related to fraudulent ...

  4. Recognize a hacked AOL Mail account

    help.aol.com/.../recognize-a-hacked-aol-mail-account

    Email filters • Display name • Email signature • Blocked addresses • Mail away message. If your account has been compromised. If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if ...

  5. Reset or change your password - AOL Help

    help.aol.com/articles/account-management...

    Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.

  6. Use AOL Official Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-official-aol-mail

    If you get a message that seems like it's from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Certified Mail, it might be a fake email. Make sure you immediately mark it as spam and don't click on any links in the email.

  7. Go phish? Cybersecurity experts explain what phishing scams are

    www.aol.com/lifestyle/phish-cybersecurity...

    Multi-factor authentication makes it harder for scammers to log on to your accounts if they happen to get a hold of your username and password, according to the FTC. 4. Back up your data.

  8. What are phishing scams trying to do? An explainer - AOL

    www.aol.com/news/what-are-phishing-scams-aol...

    Multi-factor authentication makes it harder for scammers to log on to your accounts if they happen to get a hold of your username and password, according to the FTC. 4. Back up your data.

  9. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...