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Until the mid-1980s freephone numbers could be accessed only by ringing the operator on 100 and asking to be connected, e.g. Freephone 8963 for BT customer service. From 1985, the 0800 code came into use for freephone services. [19] These numbers usually had 10 digits, but a few exceptions had only 8 digits, e.g. 0800 1111 for ChildLine.
The Customer Service System (CSS) of the BT Group (previously British Telecommunications) is the core operational support system for BT, bringing in 70% of income for the company (figures from 1997). BT rolled out CSS nationally in 1989 and provided an integrated system for telephony—order handling, repair handling and billing.
0800 was Tongue (TO0) – numbers were transferred to 0847 (ELNS) [notes 14] 0800 later used for BT Freefone numbers - usage of BT 9-digit 0800 numbers continued after the Big Number Change; all new 0800 allocations have 10 digits and multiple operators now issue 0800 numbers. 01801 — unused
By the 1990s, the prefixes 0321, 0500 and 0800 were all in use and allocated to Vodafone, Mercury Communications and BT respectively. Typically, the relevant prefix was followed by a six-digit number, giving a total number length of ten digits including the initial '0'.
BT Group plc (formerly British Telecom) is a British multinational telecommunications holding company headquartered in London, England.It has operations in around 180 countries and is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services.
Rescue service additionally (outdating) 19222. Non-emergency medical on-call duty: 116 117. Debit and credit card locking call 116 116. Military police: 0800 190 9999. Federal (incl. railway) police: 0800 6 888 000. Gibraltar: 199 or 112 or 999: 190 or 112 or 999 Greece: 100: 166: 199