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• Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.
There can be many reasons why your browser crashes. However, most of these issues can be fixed with a simple and quick solution. Before trying the solution below, please report this issue by using the Report a Bug section that can be accessed by clicking the Help menu at the top.
• Clear your browser's cache in Chrome. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated. We recommend you download a new browser.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
• Clear your browser's cookies in Chrome. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft. For secure browsing, we recommend you download a supported browser.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
A web browser's cache stores temporary instances of web pages, allowing them to load faster next time you visit. Clearing your browser's cache is recommended if you're experiencing things like pages freezing, not loading, or being unresponsive.
To install AOL Shield Pro on Google Chrome, right click the AOL Shield Pro install file to open. To install AOL Shield Pro on Microsoft Edge or Internet Explorer, click Run. To install AOL Shield Pro on Firefox, click Save File. The installation file will be saved to your Downloads folder.