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  2. Receptionist - Wikipedia

    en.wikipedia.org/wiki/Receptionist

    White House receptionist William Simmons at his desk in 1946, conversing with a visitor. The business duties of a receptionist may include answering visitors' enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls on multi-line telephones or, earlier in the 20th century, a switchboard, setting ...

  3. Front office - Wikipedia

    en.wikipedia.org/wiki/Front_office

    The receptionist in the front office will pick up phone calls from customers too, welcome customers and also help customers checking out at last. [6] The employees who work in the lobby of the hotel are also part of the front office as they get in touch with customers directly. They will show customers the way and carry the luggage for them.

  4. Automated attendant - Wikipedia

    en.wikipedia.org/wiki/Automated_attendant

    Typically the auto attendant is included in a business's phone system such as a PBX, but some services allow businesses to use an AA without such a system. Modern AA services (which now overlap with more complicated interactive voice response or IVR systems) can route calls to mobile phones , VoIP virtual phones , other AAs/IVRs, or other ...

  5. Telephone exchange - Wikipedia

    en.wikipedia.org/wiki/Telephone_exchange

    For a local call, the operator inserted the front cord of the pair (ringing cord) into the called party's local jack and started the ringing cycle. For a long-distance call, the operator plugged into a trunk circuit to connect to another operator in another bank of boards or at a remote central office. In 1918, the average time to complete the ...

  6. Voicemail - Wikipedia

    en.wikipedia.org/wiki/Voicemail

    The voicemail system answered the call and the caller could leave a long, detailed message. As soon as the message was received, the voicemail system would trigger the citizen's pager. When the page was received, the citizen would find a pay phone and call in to pick up the message. This concept was used successfully in South America and South ...

  7. Call bell - Wikipedia

    en.wikipedia.org/wiki/Call_Bell

    A call bell placed on a countertop. Principle of operation of a countertop call bell. A call bell is a bell used to summon an attendant or give an alarm or notice. [1] The bell alerts and calls the attention of the attendant who hears it. They are sometimes called service bell, reception bell, or concierge bell.

  8. AOL Dialer: Fix common problems - AOL Help

    help.aol.com/articles/aol-dialer-fix-common-problems

    4. From the Dialing Options screen, check the box labeled, “I have to dial this number to turn off call waiting". 5. Confirm the proper code is listed. For most telephone services, this code is *70. Note: It’s possible your phone company uses a different code or you may not have an active call waiting subscription. In these cases, dialing ...

  9. List of telephony terminology - Wikipedia

    en.wikipedia.org/wiki/List_of_telephony_terminology

    Call originator - (or calling party, caller or A-party) a person or device that initiates a telephone call by dialling a telephone number. Call waiting - a system that notifies a caller of another incoming telephone call by sounding a sound in the earpiece. Called party - (or callee or B-party) Caller; Calling party; Conference call (multi ...